Shipping & Return Policy

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You are here: Shipping & Return Policy

Shipping Policy

Ordered items which are in stock will be shipped within 48 hours of receipt of your order.
Out of stock items will need to be reordered as we do not backorder orders which cannot be filled.
Most orders ship from Washington State. Some items may be shipped in separate shipments or from a different location.
Items that ship from a separate location do not necessarily ship the same day as shipments from our WA warehouse.
All orders are shipped via ground shipping unless an alternative method is ordered by the customer. WA orders will usually arrive in 1-3 business days. West Coast orders will usually arrive in 2-4 business days. East Coast orders will usually arrive in 3-5 business days. International orders may take slightly longer to clear customs.
We do not guarantee the shipping times quoted by the carrier.
Delays in receiving your product due to extreme weather or other natural causes are outside the scope of delivery guarantees by the shipping carrier.
Orders shipping to PO Boxes as well as APO/FPO addresses will ship via USPS Priority Mail.
All International orders will be shipped via USPS.
We cannot ship DVDs or Videos to Canada or Australia per their customs laws. Orders with only DVDs or Videos will be canceled. Multiple product orders will be shipped complete without the DVD or Videos.
International orders may require you to pay an import tax dependant upon your countries laws and rates.
Currently we only ship internationaly to these countries: Australia, Brazil, Canada, Finland, Ireland, Mexico, Netherlands, New Zealand, Sweden and United Kingdom.

Return Policy

Many of our products are of a personal nature, therefore NO returns or exchanges of any kind are accepted. Lingerie items can ONLY be exchanged with the manufacturers tags still attached and ONLY for same garment in a different size. Ship the lingerie item back to us in good condition and indicate the size desired to receive exchange.

General Information

All items discreetly packaged in a brown unmarked box labeled shipped by "Peekay Inc".
Credit card charged as "Peekay Inc".
Currently no Sales Taxes are collected when you shop with us except orders shipped within Washington state.

Contact Customer Service

by email: Email Customer Service

NOTE: WE ARE NOT RESPONSIBLE FOR YOUR ORDER ONCE IT HAS LEFT OUR WAREHOUSE. WE HAVE NO WAY OF TRACKING PACKAGES AFTER THEY LEAVE THE USA. PEEKAY INC. BEARS NO RESPOSIBILITY OR RISK FOR PROBLEMS CREATED BY GOVERNMENT REGULATIONS FOR IMPORTATION OF OUR PRODUCTS.